Method 3: As you have already tried to uninstalled and reinstalled the drivers. If issue didn't get resolve try method 3, Right click on your printer and select set a default printer. Open MS Edge and click on more actions Ĭhoose your printer from the list and check if you are able to print. I suggest you to perform the below troubleshooting steps and check if it helps. Do you get any error message / error code while printing?.I would appreciate if you can provide us the following information to help us understand the issue better: Thank you for posting your query on Microsoft Community.Īs per description, you are facing issue while printing using Microsoft Edge and Microsoft Office 2007. I think it's either an issue with the HP driver or W10 update. I would like to install basic drives, but HP doesn't give this option anymore. This doesn't happen when I unplug and plug in the printer. However when I unplug a device I get a sound/tone, when I plug the same device back in I get sound/tone plus an onscreen flag indicating device name. I have change usb port and checked that the usb ports are working with other devices, all OK I have run trouble shooter in Device and printers, it says that the device is working correctly

HP site doesn't have a solution, except uninstall and start again (done that). I have run HP doctor and solution assistant. I have removed both Office 2007 and all HP software, all files and directories, cleaned the registry etc. It has worked previously in W10, however I had to re-install W10 recently (full format, clean installation, not a repair) HP Officejet Pro 8500 wireless, will not print from edge or office 2007.

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